Mission Statement
Responsive to the charge of USC Dornsife College of Letters, Arts & Sciences to expand and sustain thriving scholarly and professional environments throughout the college, this office delivers timely, impactful, multifaceted, and empathetic support to our colleagues and students in the advancement of goals related to building transformative people-first work and learning systems. To this end, we ask ourselves three questions daily:
1) What unmet need lies behind a complaint, crisis, or obstacle?
2) How can we better understand the unmet need?
3) Within our given options for remediation, how might we remove the impediment and meet the underlying need?
Most importantly, we apply enlightened action, based on what we have discovered, to achieve the most satisfactory and affirming outcomes for all involved.
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Mission Alignment
Our alignment with the mission of USC Dornsife College of Letters, Arts and Sciences shapes and energizes our delivery of the following: