{"id":1530,"date":"2025-06-05T17:49:36","date_gmt":"2025-06-05T17:49:36","guid":{"rendered":"https:\/\/dornsife.usc.edu\/website\/?page_id=1530"},"modified":"2026-02-13T21:07:42","modified_gmt":"2026-02-13T21:07:42","slug":"support","status":"publish","type":"page","link":"https:\/\/dornsife.usc.edu\/website\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--intro-text \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--intro-text\"\n    \n      >\n\n    \n  \n          \n<div class=\"f--field f--description\">\n\n    \n  <p>Building a new site or updating your current site? Here, you&#8217;ll find resources to help you.<\/p>\n\n\n\n<\/div>\n  \n\n  <\/div><\/div>\n\n\n\n        \n          \n          \n          \n  \n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--editorial-cards \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--editorial-cards\"\n    \n      >\n\n    \n  \n      <div class=\"cards-container\">\n      \n        <div class=\"card\">\n\n          \n                                      \n                \n<div class=\"f--field f--image\">\n\n    \n        <a href=\"https:\/\/dornsife.usc.edu\/website\/on-demand-training\/\"  aria-label=\"Read more about On-Demand Training\">\n  \n    \n    \n    \n    \n              \n      <img\n                            data-src=\"https:\/\/dornsife.usc.edu\/website\/wp-content\/uploads\/sites\/136\/2025\/06\/On-Demand-Training-768x432.jpg\"\n          data-srcset=\"https:\/\/dornsife.usc.edu\/website\/wp-content\/uploads\/sites\/136\/2025\/06\/On-Demand-Training-768x432.jpg 768w\"          data-sizes=\"(min-width:1024px) 23vw, (min-width:768px) 39vw, 83vw\"          class=\"lazyload\"\n        \n                  alt=\"Icon of computer with a person and video play button on a gradient background\"\n        \n        \n                                      \/>\n\n    \n    \n  \n      <\/a>\n  \n\n<\/div>\n          \n          <div class=\"text-container\">\n            \n                            <h3>\n                                      <a href=\"https:\/\/dornsife.usc.edu\/website\/on-demand-training\/\" >\n                  \n                    On-Demand Training\n\n                                      <\/a>\n                                  <\/h3>\n            \n                              \n<div class=\"f--field f--description\">\n\n    \n  <p>Video training modules to watch at your own pace to learn how to build, manage and edit your USC Dornsife website.<\/p>\n\n\n\n<\/div>\n                      <\/div>\n\n\n        <\/div>\n      \n        <div class=\"card\">\n\n          \n                                      \n                \n<div class=\"f--field f--image\">\n\n    \n        <a href=\"https:\/\/dtssupport.usc.edu\/support\/solutions\/folders\/7000080209\" target=\"_blank\" aria-label=\"Read more about Library of How-To Articles\">\n  \n    \n    \n    \n    \n              \n      <img\n                            data-src=\"https:\/\/dornsife.usc.edu\/website\/wp-content\/uploads\/sites\/136\/2025\/06\/How-to-Articles-768x432.jpg\"\n          data-srcset=\"https:\/\/dornsife.usc.edu\/website\/wp-content\/uploads\/sites\/136\/2025\/06\/How-to-Articles-768x432.jpg 768w\"          data-sizes=\"(min-width:1024px) 23vw, (min-width:768px) 39vw, 83vw\"          class=\"lazyload\"\n        \n                  alt=\"Icon of a book with a gear beside it on a gradient background\"\n        \n        \n                                      \/>\n\n    \n    \n  \n      <\/a>\n  \n\n<\/div>\n          \n          <div class=\"text-container\">\n            \n                            <h3>\n                                      <a href=\"https:\/\/dtssupport.usc.edu\/support\/solutions\/folders\/7000080209\" target=\"_blank\">\n                  \n                    Library of How-To Articles\n\n                                      <\/a>\n                                  <\/h3>\n            \n                              \n<div class=\"f--field f--description\">\n\n    \n  <p>Our online support library is full of articles covering basic updates to your website as well as more technical information. Learn how to get started, use components, edit your website menu, use page templates, add photos or a video banner to your site and much more.<\/p>\n\n\n\n<\/div>\n                      <\/div>\n\n\n        <\/div>\n      \n        <div class=\"card\">\n\n          \n                                      \n                \n<div class=\"f--field f--image\">\n\n    \n        <a href=\"https:\/\/dornsife.usc.edu\/components\/\" target=\"_blank\" aria-label=\"Read more about Design Component Library\">\n  \n    \n    \n    \n    \n              \n      <img\n                            data-src=\"https:\/\/dornsife.usc.edu\/website\/wp-content\/uploads\/sites\/136\/2025\/06\/Design-Component-Library-768x432.jpg\"\n          data-srcset=\"https:\/\/dornsife.usc.edu\/website\/wp-content\/uploads\/sites\/136\/2025\/06\/Design-Component-Library-768x432.jpg 768w\"          data-sizes=\"(min-width:1024px) 23vw, (min-width:768px) 39vw, 83vw\"          class=\"lazyload\"\n        \n                  alt=\"Icon of puzzle pieces on a gradient background\"\n        \n        \n                                      \/>\n\n    \n    \n  \n      <\/a>\n  \n\n<\/div>\n          \n          <div class=\"text-container\">\n            \n                            <h3>\n                                      <a href=\"https:\/\/dornsife.usc.edu\/components\/\" target=\"_blank\">\n                  \n                    Design Component Library\n\n                                      <\/a>\n                                  <\/h3>\n            \n                              \n<div class=\"f--field f--description\">\n\n    \n  <p>Components are the building blocks of your WordPress web pages. They display images and copy using different designs. You can stack them in almost any sequence to create a one-of-a-kind look for your webpages.<\/p>\n\n\n\n<\/div>\n                      <\/div>\n\n\n        <\/div>\n      \n        <div class=\"card\">\n\n          \n                                      \n                \n<div class=\"f--field f--image\">\n\n    \n        <a href=\"https:\/\/dornsife.usc.edu\/website\/project-slack\/\"  aria-label=\"Read more about Slack Support Channel for Website Administrators\">\n  \n    \n    \n    \n    \n              \n      <img\n                            data-src=\"https:\/\/dornsife.usc.edu\/website\/wp-content\/uploads\/sites\/136\/2025\/06\/Slack-768x432.jpg\"\n          data-srcset=\"https:\/\/dornsife.usc.edu\/website\/wp-content\/uploads\/sites\/136\/2025\/06\/Slack-768x432.jpg 768w\"          data-sizes=\"(min-width:1024px) 23vw, (min-width:768px) 39vw, 83vw\"          class=\"lazyload\"\n        \n                  alt=\"Slack logo with a gradient background\"\n        \n        \n                                      \/>\n\n    \n    \n  \n      <\/a>\n  \n\n<\/div>\n          \n          <div class=\"text-container\">\n            \n                            <h3>\n                                      <a href=\"https:\/\/dornsife.usc.edu\/website\/project-slack\/\" >\n                  \n                    Slack Support Channel for Website Administrators\n\n                                      <\/a>\n                                  <\/h3>\n            \n                              \n<div class=\"f--field f--description\">\n\n    \n  <p>Join our a Slack channel dedicated to supporting website administrators at USC Dornsife.<\/p>\n\n\n\n<\/div>\n                      <\/div>\n\n\n        <\/div>\n          <\/div>\n  \n\n  <\/div><\/div>\n\n\n\n  \n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--full-width-cta \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--full-width-cta\"\n    \n      >\n\n    \n<div class=\"inner-wrapper\">\n      <div class=\"header-container\">\n  \n                  \n<div class=\"f--field f--section-title\">\n\n    \n  <h2>\n          Need more assistance?\n      <\/h2>\n\n\n<\/div>\n                        \n<div class=\"f--field f--description\">\n\n    \n  <p>We&#8217;re here to help! Reach out to our team at the email below. <\/p>\n\n\n\n<\/div>\n          <\/div>\n    \n      <div class=\"links-container\">\n        \n            \n<div class=\"f--field f--link\">\n\n    \n    \n  \n<a \n  class=\"link\"\n  href= mailto:webproject@dornsife.usc.edu\n  target=\"_blank\"  aria-label=\"Read more about Open a Support Ticket\"  \n>\n    Open a Support Ticket \n  <svg version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" viewBox=\"0 0 35 35\" enable-background=\"new 0 0 35 35\" width=\"25\" height=\"25\" xml:space=\"preserve\"><polygon fill-rule=\"evenodd\" clip-rule=\"evenodd\" fill=\"#FC0\" points=\"19.3,27.5 29.3,17.5,19.3,7.5 16.3,10.4 21.4,15.4 6.7,15.4 6.7,19.6 21.4,19.6 16.3,24.6 \"\/><\/svg>\n<\/a>\n\n\n<\/div>\n          <\/div>\n  <\/div>\n\n\n\n  <\/div><\/div>\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--spacer \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--spacer\"\n    \n      >\n\n    \n\n  <\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":1564,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content-detail.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1530","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Support - USC Dornsife Website Resources &amp; 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