{"id":3702,"date":"2024-08-01T15:33:39","date_gmt":"2024-08-01T22:33:39","guid":{"rendered":"https:\/\/dornsife.usc.edu\/dts\/?p=3702"},"modified":"2025-10-01T13:31:25","modified_gmt":"2025-10-01T20:31:25","slug":"august-2024-updates","status":"publish","type":"post","link":"https:\/\/dornsife.usc.edu\/dts\/2024\/08\/01\/august-2024-updates\/","title":{"rendered":"August 2024 updates"},"content":{"rendered":"\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--article-hero \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--article-hero\"\n    \n      >\n\n    \n<div class=\"inner-wrapper\">\n  \n  \n  <div class=\"text-wrapper\">\n    \n              \n<div class=\"f--field f--page-title\">\n\n    \n  <h1>August 2024 updates<\/h1>\n\n\n<\/div>\n    \n    \n    \n          <span class=\"post-date-field\">August 1, 2024<\/span>\n      <\/div>\n<\/div>\n\n\n  <\/div><\/div>\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container 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Scheduler, AI Companion, and increased meeting capacity<\/p>\n<\/li>\n              <li><p>Be on the alert: social engineering attacks are on the rise<\/p>\n<\/li>\n              <li><p>Best practices for keeping devices safe while traveling or commuting<\/p>\n<\/li>\n          <\/ul>\n  <\/div>\n  \n\n  <\/div><\/div>\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n      \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <h2>New to Zoom: Zoom Scheduler, AI Companion, and increased meeting capacity<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3738\" src=\"https:\/\/dornsife.usc.edu\/dts\/wp-content\/uploads\/sites\/67\/2024\/07\/snapshot-aug-zoom-scheduler.png\" alt=\"Zoom Scheduler screenshot\" width=\"1492\" height=\"680\" srcset=\"https:\/\/dornsife.usc.edu\/dts\/wp-content\/uploads\/sites\/67\/2024\/07\/snapshot-aug-zoom-scheduler.png 1492w, https:\/\/dornsife.usc.edu\/dts\/wp-content\/uploads\/sites\/67\/2024\/07\/snapshot-aug-zoom-scheduler-300x137.png 300w, https:\/\/dornsife.usc.edu\/dts\/wp-content\/uploads\/sites\/67\/2024\/07\/snapshot-aug-zoom-scheduler-1024x467.png 1024w, https:\/\/dornsife.usc.edu\/dts\/wp-content\/uploads\/sites\/67\/2024\/07\/snapshot-aug-zoom-scheduler-768x350.png 768w\" sizes=\"(max-width: 1492px) 100vw, 1492px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">All USC Zoom accounts now include Zoom Scheduler! You can create clean and shareable booking calendars for yourself and for your team, and create meeting availability polls.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To get started, sign into <\/span><a href=\"https:\/\/usc.zoom.us\/\"><span style=\"font-weight: 400;\">https:\/\/usc.zoom.us<\/span><\/a><span style=\"font-weight: 400;\"> and select <\/span><b>Scheduler<\/b><span style=\"font-weight: 400;\"> in the left menu. For detailed instructions, <\/span><a href=\"https:\/\/dtssupport.usc.edu\/support\/solutions\/articles\/7000075319\"><span style=\"font-weight: 400;\">check out our Zoom Scheduler guide<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Other exciting new Zoom features include:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/dtssupport.usc.edu\/support\/solutions\/articles\/7000075370\" target=\"_blank\" rel=\"noopener\">AI Companion<\/a> for meeting summaries and smart recording options<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved transcription quality<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">All USC Zoom accounts now have the ability to host:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Zoom meetings with up to 500 participants<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Zoom webinars with up to 500 participants<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Learn more at <\/span><a href=\"http:\/\/keepteaching.usc.edu\/new-zoom-features\"><span style=\"font-weight: 400;\">http:\/\/keepteaching.usc.edu\/new-zoom-features<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n\n\n\n<\/div>\n\n\n  <\/div><\/div>\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n      \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <h2>Be on the alert: social engineering attacks are on the rise<\/h2>\n<p><span style=\"font-weight: 400;\">Social engineering, a tactic used by scammers to trick people into giving access or information, is on the rise. Be on the alert against unexpected emails or calls from anyone claiming to be from tech support, whether that\u2019s DTS, ITS, or another Help Desk (for example, someone from Microsoft or Adobe).\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Scammers may try to convince you to provide USC information or give them remote access to your computer. They are using sophisticated techniques to avoid common red flags, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using personally identifiable information (PII), which they may have purchased, to further their efforts to gain access or information<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using Generative AI to impersonate, mimic, or obfuscate their voice identity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using the names of actual staff members to sound like an authorized person<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Common objectives of these social engineering attacks are to change financial information or gain access to systems or information.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">USC will never request confidential information or passwords via email, phone call, or any other method, and we will never pressure you if you express doubt or want to verify our identity. If you\u2019re not sure whether a call is truly from us, hang up and call the DTS Help Desk at 213-740-2775.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Trust your instincts: if something seems off about a request or call, report it.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Suspicious emails: Report to <\/span><a href=\"mailto:security@usc.edu\"><span style=\"font-weight: 400;\">security@usc.edu<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Suspicious calls: Hang up and call the official Help Desk number (DTS at 213-740-2775; ITS at 213-740-5555)<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n\n\n\n<\/div>\n\n\n  <\/div><\/div>\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n      \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <h2>Best practices for keeping devices safe while traveling or commuting<\/h2>\n<p><span style=\"font-weight: 400;\">Taking your Dornsife-issued laptop on public transit or out of town? Follow our tips to help keep your laptop and USC information safe:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/dtssupport.usc.edu\/support\/solutions\/articles\/7000075241\"><span style=\"font-weight: 400;\">Best practices when commuting with USC devices<\/span><\/a><\/li>\n<\/ul>\n\n\n\n<\/div>\n\n\n  <\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>New Zoom features including Zoom Scheduler and AI Companion, tips for avoiding social engineering attacks, and best practices for commuting with USC devices<\/p>\n","protected":false},"author":12,"featured_media":3738,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[8,1,13],"tags":[15,29,14],"class_list":["post-3702","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","category-new-features","category-tips","tag-it-tips","tag-security","tag-zoom"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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