{"id":223,"date":"2023-01-19T00:04:30","date_gmt":"2023-01-19T08:04:30","guid":{"rendered":"https:\/\/dornsife.usc.edu\/dts\/?page_id=223"},"modified":"2025-03-20T10:53:43","modified_gmt":"2025-03-20T17:53:43","slug":"systems-management","status":"publish","type":"page","link":"https:\/\/dornsife.usc.edu\/dts\/people\/systems-management\/","title":{"rendered":"Systems Management"},"content":{"rendered":"\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n      \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1591 size-3x2_900\" src=\"https:\/\/dornsife.usc.edu\/dts\/wp-content\/uploads\/sites\/67\/2023\/04\/undraw_server_cluster_jwwq-900x600.png\" alt=\"\" width=\"900\" height=\"600\" \/><\/p>\n\n\n\n<\/div>\n\n\n  <\/div><\/div>\n\n\n\n            \n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--cta-cards-collection \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--cta-cards-collection\"\n    \n      >\n\n    \n      <div class=\"header-container\">\n                  \n<div class=\"f--field f--section-title\">\n\n    \n  <h2>\n          Our Services\n      <\/h2>\n\n\n<\/div>\n      \n                  \n<div class=\"f--field f--description\">\n\n    \n  <p>Here are a few of the services our team supports. If you have questions, email <a href=\"mailto:ts@dornsife.usc.edu\">ts@dornsife.usc.edu<\/a>.<\/p>\n\n\n\n<\/div>\n      \n      \n    <\/div>\n  \n      <div class=\"cards-container\">\n      \n        <div class=\"card\">\n\n                            <span tabindex=\"0\">\n            \n                                    <h3>User Account Management<\/h3>\n                \n                                    <span class=\"card-description\">New account setup, iVip management, and account modifications<\/span>\n                \n                            <\/span>\n                    <\/div>\n      \n        <div class=\"card\">\n\n                            <span tabindex=\"0\">\n            \n                                    <h3>Infrastructure Management<\/h3>\n                \n                                    <span class=\"card-description\">Physical servers, virtual servers, virtual desktops, and private LAN<\/span>\n                \n                            <\/span>\n                    <\/div>\n      \n        <div class=\"card\">\n\n                            <span tabindex=\"0\">\n            \n                                    <h3>Security<\/h3>\n                \n                                    <span class=\"card-description\">Firewall management, automated patching, vulnerability scanning, PCI compliance for some services, and disaster readiness<\/span>\n                \n                            <\/span>\n                    <\/div>\n      \n        <div class=\"card\">\n\n                            <span tabindex=\"0\">\n            \n                                    <h3>Application Management<\/h3>\n                \n                                    <span class=\"card-description\">File services, web services, storage apps, and network management tools<\/span>\n                \n                            <\/span>\n                    <\/div>\n      \n        <div class=\"card\">\n\n                            <span tabindex=\"0\">\n            \n                                    <h3>Hosting<\/h3>\n                \n                                    <span class=\"card-description\">Rack space for Dornsife researchers and server backups<\/span>\n                \n                            <\/span>\n                    <\/div>\n      \n        <div class=\"card\">\n\n                            <span tabindex=\"0\">\n            \n                                    <h3>Cloud Services<\/h3>\n                \n                                    <span class=\"card-description\">Storage services, server services, and backup services<\/span>\n                \n                            <\/span>\n                    <\/div>\n          <\/div>\n  \n\n  <\/div><\/div>\n\n\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--rich-text \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--rich-text\"\n    \n      >\n\n    \n      \n<div class=\"f--field f--wysiwyg\">\n\n    \n  <h2>Our Staff<\/h2>\n\n\n\n<\/div>\n\n\n  <\/div><\/div>\n\n\n\n        \n          \n          \n  \n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--editorial-cards \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--editorial-cards\"\n    \n      >\n\n    \n  \n      <div class=\"cards-container\">\n      \n        <div class=\"card\">\n\n          \n          <div class=\"text-container\">\n            \n                            <h3>\n                  \n                    Jeremy Holt\n\n                                  <\/h3>\n            \n                              \n<div class=\"f--field f--description\">\n\n    \n  <p>Systems Administrator IV<\/p>\n\n\n\n<\/div>\n                      <\/div>\n\n\n        <\/div>\n      \n        <div class=\"card\">\n\n          \n          <div class=\"text-container\">\n            \n                            <h3>\n                  \n                    Eric Chen\n\n                                  <\/h3>\n            \n                              \n<div class=\"f--field f--description\">\n\n    \n  <p>Systems Administrator III<\/p>\n\n\n\n<\/div>\n                      <\/div>\n\n\n        <\/div>\n      \n        <div class=\"card\">\n\n          \n          <div class=\"text-container\">\n            \n                            <h3>\n                  \n                    Han Tran\n\n                                  <\/h3>\n            \n                              \n<div class=\"f--field f--description\">\n\n    \n  <p>Systems Administrator III<\/p>\n\n\n\n<\/div>\n                      <\/div>\n\n\n        <\/div>\n          <\/div>\n  \n\n  <\/div><\/div>\n\n\n  \n    \n\n\n\n\n\n\n<div\n  class=\"cc--component-container cc--spacer \"\n\n  \n  \n  \n  \n  \n  \n  >\n  <div class=\"c--component c--spacer\"\n    \n      >\n\n    \n\n  <\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":12,"featured_media":0,"parent":245,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-content-detail.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-223","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Systems Management - Dornsife Technology Services<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dornsife.usc.edu\/dts\/people\/systems-management\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Systems Management - Dornsife Technology Services\" \/>\n<meta property=\"og:url\" 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