USC College alumna Nien-Ling Wacker, president and CEO of Laserfiche, a leading provider of enterprise content management (ECM) software, was presented with the Distinguished Alumni Award from the College's Department of Chemistry on April 7 for her entrepreneurial career. The 37th annual evening ceremony recognized students, faculty and alumni for their excellence in undergraduate studies and graduate research and work.
"I am deeply honored by this award. My graduate work at USC taught me the value of communication, and provided me with the opportunity to grow in a challenging yet flexible environment," Wacker said. "This carried over to the Laserfiche philosophy of establishing a balance between flexibility and control via software that allows organizations to digitize paper archives and manage documents, records and workflow."
Wacker founded Laserfiche in 1987 and under her leadership the company has undergone perpetual transformation, becoming an innovative, independent software company serving more than 25,000 organizations - including Fortune 1000, government offices, healthcare, financial, and higher education.
"Nien-Ling Wacker is an exemplary alumna of USC College," said Howard Gillman, dean of the College. "She applies her exceptional gift of advanced scientific and communication skills to a leadership role in which she helps solve important electronic document management issues. We are proud of her ongoing contributions in this important technology field."
"Nien-Ling is a vibrant woman and a pioneer in electronic document management technology that we are proud to have as an alumna," said Kenneth L. Servis, dean of academic records and registrar, and professor of chemistry. "As you might imagine, a university's registrar's office is filled with paper-intensive filing cabinets. Laserfiche software allows us to easily scan and index important information. Nien-Ling's success in ECM reflects well on her education at USC, and she is fully deserving of this award."
Currently, 11 USC departments and schools use Laserfiche for their document management needs, including the Office of the Provost, Career and Protective Services, and Facilities Management, Marshall School of Business, and Keck School of Medicine of USC.
Wacker, a native of Shanghai, China, holds a B.S. in physics from the University of Melbourne, Australia, and earned a Master of Science degree in chemistry from USC College in 1973. She is a frequent speaker and contributor to international conferences and seminars.
Laserfiche® creates simple and elegant enterprise content management solutions that help organizations run smarter. Laserfiche® offers a suite of products and services that address enterprise-wide challenges from the perspective of executives, records managers, IT staff members, and end-users. Since 1987, more than 25,000 organizations - including government offices, Fortune 1000 companies, healthcare and financial organizations, and higher education - have used Laserfiche software to meet these challenges, improve productivity, and enhance data security. By digitizing paper archives, Laserfiche enables users to instantly pinpoint the information they need. Secure Web access allows firms to share information with remote offices, business partners and clients, while comprehensive security options ensure compliance with government- and industry-mandated standards.
Laserfiche customers include all branches of the United States military, the Secret Service, United States Congress and the State Department. Local Laserfiche clients include: Long Beach City College, CSU Chancellors Office, Molina Healthcare, and Farmers and Merchants Bank.