By: Randall Warlick
(Image source: HipHopConnection.com)
Values are important in business. Companies like Whole Foods Market and Zappos have succeeded, in part, because they adhere to certain values and principles that are important to both the employees and the consumers. For the employees, the values dictate the culture of the organization. They act as guidelines to inform the employees of what the company believes, what its priorities are, and why it does what it does. When the values are strongly emphasized, an organizational culture can flourish, which can in turn attract and retain the employees who identify with that culture and those values. However, when the purported values of an organization do not match up with the practiced values, and when the organizational culture does not match the culture that the employees expected, the consequences can include “lower job satisfaction, higher job strain, general stress, and turnover intent” among the employees (*1). What about consumers, though? How does this mismatch between reported values and actual values play out external to the organization? Well, we can look the Jay-Z for the answer.
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By: Ross Delantar
Consider this new clause in the Terms of Service when you download a recent Playstation 3 update:
ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL LEGAL ACTION, UNLESS BOTH YOU AND THE SONY ENTITY WITH WHICH YOU HAVE A DISPUTE SPECIFICALLY AGREE TO DO SO IN WRITING FOLLOWING INITIATION OF THE ARBITRATION. THIS PROVISION DOES NOT PRECLUDE YOUR PARTICIPATION AS A MEMBER IN A CLASS ACTION FILED ON OR BEFORE AUGUST 20, 2011.
In trying to control the recent lawsuits that Sony has received, Sony seems to make a poor attempt to sidestep its consumers by adding the phrase. Had it not been for the watchful eyes of The Examiner, this change would have gone unnoticed. I would not be surprised if thousands of PSN users installed the new update without knowing of this particular change in the ToS. Now I ask: with this sneaky addition to the ToS, will Sony experience a backlash from their customers?
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By: Shaz Poormand
There has been a huge uproar following the recent General Surgeon’s decision to make it mandatory to have prominent warnings of the effects of smoking on all cigarette packets. Two months after announcing this, five tobacco companies filed lawsuits against the FDA stating that this decision infringed on their right to free speech. Should these companies really be worried, or rather, should they be celebrating?
The FDA states that the purpose of this is to increase awareness of the health risks associated with smoking; encourage youth to not start smoking in the first place; and to encourage current smokers to quit. Of course, if fewer people start smoking, and if more people quit smoking, tobacco companies’ profits could start burning out. Will these new regulations really lead to such things happening?
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