USC Dornsife Administration and Related Offices

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Software Documentation

This page houses all of the user documentation produced by Dornsife Technology Services. You will find user guides, installation documents, and video tutorials, designed to aid you in your tasks. Select the hyperlink below to open the document you want to review. You will need to have Adobe® Reader installed on your system to open the PDF file(s).


Adobe® Connect®

User's Guide


Domain Migration


IBM® SPSS® Statistics Data Editor


Microsoft® Lync®

Windows Operating System


Macintosh Operating System


Microsoft® Outlook®

Microsoft Outlook - All Operating Systems


Microsoft Outlook 2010 for Windows


Microsoft Outlook 2011 for Mac

User's Guide


Novell® ZENworks®

User's Guide


Password Administration Portal

User's Guide


Phishing E-mail Scams

User's Guide


Remote Desktop Connctions


Virtual Private Network (VPN)